Widerrufsrecht
Returns Policy
Returns:
You can return any item within 30 days of purchase for a refund or exchange, provided it is unused, unworn, and in its original packaging with all tags attached.
We only accept returns for items that meet these conditions and are not damaged. The only exception is if the product has a manufacturer defect, in which case it may be opened but must still be returned in its original packaging.
To initiate a return, please contact our customer service team using the contact details provided on our website. We will guide you through the returns process. Please note that return shipping costs are the responsibility of the customer. We reserve the right to refuse returns that do not meet our criteria.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
Shipping costs are non-refundable, and we are not responsible for the cost of return shipping unless the item received was incorrect, damaged, or defective.
Exchanges:
If you would like to exchange an item, please contact our customer service team to initiate the exchange process. We will guide you through the exchange process, and once we receive your returned item, we will process your exchange.
Please note that exchanges are subject to availability, and we cannot guarantee that the desired item will be available for exchange.
In the case of a return or exchange, please ensure that the item is properly packaged to prevent damage during shipping.
If you have any questions or concerns regarding our returns policy, please contact our customer service team through the contact details provided on our website.
By shopping with us, you agree to abide by our returns policy.